Messaging Solutions for Healthcare

Enhance Patient Care with Mtalkz Suite of Services

SMS | WhatsApp | RCS | IVR | Email

  • Increase New Appointment Bookings
  • Increase Conversion Rate On Campaign
  • Save Man Hours Of Staff
Mtalkz Seal of Trust
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Trusted by 2000+ Businesses

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Results we've helped our clients achieve

30%

Improvement in Message Delivery rates

20%

Reduction in Communication Costs

19%

Improvement in OTP Delivery rates

500+

Man hours saved with Mtalkz features

70%

Increased Engagement via Personalization

Connect with your customers anywhere in the world

Mtalkz WhatsApp Solution for Healthcare

Appointment Booking and Rescheduling

Simplify patient management with automated appointment booking and rescheduling via WhatsApp. Send reminders, confirmations, and enable patients to easily modify appointments.

Promote Offers via Carousel and Rich Media Capabilities

Leverage WhatsApp’s rich media features to promote healthcare services, special offers, or seasonal campaigns. Use carousel messages to showcase multiple services or promotions in an engaging, interactive way.

Automate Customer Support and Report Sharing

Enhance patient experience by automating routine customer support queries, appointment follow-ups, and health-related FAQs.

Mtalkz RCS Solution for Healthcare

Supercharge SMS with Rich Media Capabilities

Enhance your messages with rich media like images, videos, and interactive buttons via RCS. Promote services and wellness campaigns in a visually engaging way, offering a richer experience than traditional SMS.

Promote with a Verified Business Profile for Trust

Boost credibility with RCS’s verified business profile feature, ensuring patients trust your messages and enhancing brand recognition.

Automated Chat Support

Offer instant support with automated chat for FAQs, appointment updates, and patient queries, improving engagement and efficiency.

Mtalkz SMS Solution for Healthcare

Fast and Secure OTP Delivery

Ensure quick, secure OTP delivery for patient logins, enhancing security and reducing friction during authentication.

99% Message Delivery within 15 Seconds

Achieve rapid message delivery, ensuring your patients receive important updates and alerts in real-time.

Two-Way Messaging for Enhanced Communication

Enable two-way messaging to facilitate faster patient interactions, such as appointment confirmations, queries, and feedback.

Mtalkz Voice Solutions for Healthcare

Build Flexible Inbound Services

Enhance customer experience and brand image with flexible inbound voice services, improving response times and patient satisfaction.

Boost Conversions with Pre-Recorded Messages

Drive campaign success with pre-recorded messages, delivering clear, consistent information and increasing conversion rates.

Missed Call Service for Engagement

Use missed call services to drive engagement—patients can participate in polls, share opinions, and complete e-KYC, creating demand for services.

Messaging Solutions for Healthcare

Mtalkz Email Solution for Healthcare

Messaging Solutions for Healthcare

Fast and Secure OTP Delivery

Ensure quick, secure OTP delivery for patient logins, enhancing security and reducing friction during authentication.

99% Message Delivery within 15 Seconds

Achieve rapid message delivery, ensuring your patients receive important updates and alerts in real-time.

Two-Way Messaging for Enhanced Communication

Enable two-way messaging to facilitate faster patient interactions, such as appointment confirmations, queries, and feedback.

Integrate with any HIS or LIS

Seamless HIS/LIS Integration

Our system seamlessly integrates with any Health Information System (HIS) or Laboratory Information System (LIS), enabling streamlined data exchange and real-time updates.

This integration helps enhance workflow efficiency, improves patient data management, and ensures that critical health information is always accessible and up-to-date.

Custom API Solutions

We develop tailored APIs to meet your specific needs, offering flexible and reliable solutions for diverse healthcare requirements.

This ensures efficient workflows, better data management, and up-to-date access to critical health information.

Streamlined Data Flow

Our integrations optimize data flow across systems, improving operational efficiency, enhancing data accuracy, and significantly reducing the risk of manual errors.

Fallback Capabilities

Reliable Messaging with Seamless Fallback Mechanism

Ensure your messages always reach your audience with our advanced fallback capabilities. When SMS messages encounter delivery issues, they automatically switch to RCS, WhatsApp, or even voice calls, guaranteeing continuous communication.

Healthcare

Get Started without any Commitment

Experience our Messaging Services, Risk-free

50,000 FREE Credits for SMS, WhatsApp, and RCS. TnC Apply

Free Trial Access to our enterprise-grade messaging services

✅ Hassle-free API integration and 24×7 support

✅ Trusted by 2,000+ businesses 

Mtalkz Seal of Trust

Proven Results: Real Stories from Real Clients

India’s most trusted insurance brand sped up claims processing by 15% with Mtalkz’s chatbot automation, saw a 25% boost in cost-effectiveness in just one month, and reduced customer churn by 10% through timely updates.

See how Mtalkz helped a leading event marketing agency increased customer retention by 50%, improved customer engagement by 5X, and saved 20% in costs compared to traditional sales calls.

Discover how a leading NBFC in India partnered with Mtalkz to achieve a 10% reduction in communication costs and a 15% increase in message delivery rates. Optimize your outreach and save money with Mtalkz.

Why do Healthcare businesses choose Mtalkz

Unlock 30% Savings with Cost Takeout Strategies

Our consultancy-based approach optimizes spend by using template improvements & selecting the best channels ensuring cost savings.

The Price Advantage: Spend up to 20% Less

Our platform delivers immediate value with up to 20%
cost reduction from day one.

More Features over any other Platform

We offer a high-performance platform with advanced UI, API suite, and integrations, surpassing industry standards.

Help at Your Fingertips: Responsive Support, 24/7

We trust our employees, whose dedication ensures an
exceptional experience for enterprise needs

Everything You Need, All in One Place

Our services include SMS, WhatsApp, RCS, Truecaller, Voice, IVR, automation, and email. We offer comprehensive messaging solutions,

X Channel Complimentary onboardings

Onboard with us and enjoy complimentary onboarding for other channels. Plus, receive free credits and up to 5% additional savings.

The Mtalkz Advantage Add-ons

WhatsApp-based CRM

WhatsApp-based CRM

With our WhatsApp-powered CRM, you can streamline your workflow, boost productivity, and provide unparalleled customer service – all from the convenience of your smartphone.

Free DLT Registration

Free DLT Registration

Ensure Regulatory Compliance by Registering Your Business on DLT Platform for Commercial Messaging. Benefit from Streamlined DLT Registration for Effortless Compliance..

Get 100 free SMS

Get 1000 SMS Free

Unlock the power of effective communication with our exclusive offer! Get a complimentary 1000 Free SMS Credits when you invest in any of our dynamic plans.

Experience Our Live
Demo and Instant Onboarding!

Elevate Your Business Game with Mtalkz – Where Growth Meets Connectivity!

WhatsApp Business API startup program

FAQs

WhatsApp solutions help streamline communication with patients by enabling appointment bookings, automated reminders, secure report sharing, and instant customer support. It also supports rich media capabilities to promote services, making it a powerful tool for patient engagement.

RCS (Rich Communication Services) enhances traditional SMS with rich media features like images, videos, and interactive buttons. For healthcare, this means more engaging patient communication, secure information sharing, and improved trust through verified business profiles.

Sending WhatsApp notifications for Automobile through WhatsApp is now easy.  Choose from our subscription plan on Whatsapp Business API page and start sending the messages.

SMS messaging provides quick, secure delivery of important information such as OTPs for logins, appointment reminders, and health alerts. It ensures that messages are delivered within seconds, making it an effective tool for urgent communication and real-time engagement.

Voice solutions enable flexible inbound services, allowing patients to reach your practice with ease. With features like pre-recorded campaigns and missed call services, you can drive engagement, conduct surveys, and offer patients a more personalized experience.

Yes, our system can integrate with any Health Information System (HIS) or Laboratory Information System (LIS), ensuring seamless data exchange and real-time updates. We also offer tailored API solutions to meet your specific needs and improve operational efficiency.

We prioritize security in all our solutions. Our platforms comply with industry-standard regulations for protecting patient data and ensuring secure communication. Whether through WhatsApp, RCS, SMS, or email, your patient’s privacy and data integrity are our top concern.

Email marketing allows you to send personalized patient communications, appointment reminders, newsletters, and health campaigns directly to your patients. It’s an efficient way to keep patients informed and engaged, helping you build stronger relationships.

We provide dedicated 24/7 support to ensure smooth implementation and operation of our solutions. Our team is available to assist with any issues, offer technical support, and help you optimize our services for better results.